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  1. SimplyMerit Knowledge Center
  2. Admin FAQs & Guides

Admin FAQs & Guides

  • Admins Getting Started Guide – Index
  • FAQ: Can employees be excluded from receiving letters?
  • FAQ: Can I create multiple “companies” or name them separately according to geographical location?
  • FAQ: Can I create my own exceptions, or do I have to choose from the drop down list?
  • FAQ: Do I have to add a label if everyone is getting the same percent merit?
  • FAQ: Do I have to list Promotion, Other, and/or Lump Sum budgets? What if my company doesn’t use these?
  • FAQ: Do the managers have to input the employee ratings?
  • FAQ: Does SimplyMerit send credentials through email?
  • FAQ: Does the invitation email link expire?
  • FAQ: During an upload, what does this error message mean: "You cannot add an ancestor as a descendant"
  • FAQ: How can I get additional countries/divisions listed in the exception area?
  • FAQ: How can I make modifications to imported data without going to the template, making the changes, and then re-uploading the data?
  • FAQ: How can I see the imported data to verify it imported correctly?
  • FAQ: How do I assign someone as a delegate?
  • FAQ: How do I completely reset my account at the start of a new cycle?
  • FAQ: How do I enable Enhanced Letters?
  • FAQ: How do I enable specific modules like Salary, Bonus, or Equity for my cycle?
  • FAQ: How do I initially configure the choices for the “Country,” “Division,” “Department,” and “Employee” fields?
  • FAQ: How do I initially configure the “Base Currency Code” and “Exchange Rates” choices?
  • FAQ: How do I know what data I need to upload?
  • FAQ: How do I remove a bonus program from an employee?
  • FAQ: How do I remove/delete an employee from SimplyMerit?
  • FAQ: How do managers receive notification to log into SimplyMerit?
  • FAQ: How is the Merit Budget determined?
  • FAQ: How many incentive programs can I add?
  • FAQ: If I upload a data file with some corrections/different information, will the program recognize only the changed fields and update only those?
  • FAQ: Is there a way to manage employees who moved to a different incentive program half way through the year?
  • FAQ: We don’t use performance ratings for our employees, what should I do here?
  • FAQ: What are custom fields and how do I add them?
  • FAQ: What are Enhanced Letters templates for Total Reward Statements?
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