This guide explains how HR Administrators configure the Performance Rating System, including both Rating Scale and Merit Matrix options, and how each impacts manager compensation guidance.
Overview of the Performance Rating System
The Performance Rating System controls how performance data influences compensation recommendations. HR Administrators can configure one of the following systems:
Rating Scale – A linear list of performance ratings with recommended merit increase ranges
Merit Matrix – A two- or three-dimensional matrix that combines performance with position in range
Only one Performance Rating System can be active at a time.
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Selecting the Active Performance Rating System
Navigate to Configuration → Performance System.
Use the Active Performance Rating System dropdown to select:
Rating Scale, or
Merit Matrix
Select Save Changes to apply the active system.
Option 1: Rating Scale
What the Rating Scale Does
The Rating Scale allows HR Administrators to define performance labels and associate each with a recommended merit increase range (minimum and maximum percentages).
These recommendations are displayed to managers during merit entry but do not enforce outcomes.
Configuring the Rating Scale
For each performance rating:
Enter a Label (e.g., “Meets Expectations”)
Define the Minimum Merit Increase
Define the Maximum Merit Increase
Best practice is to list the lowest performance rating at the top and the highest rating at the bottom.
Ratings can be reordered using the drag handles on the left.
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Adding or Removing Ratings
Select + Add New Rating to add a performance level
Use the trash icon to remove a rating
Ratings that have already been used in an active cycle should be reviewed carefully before removal.
Impact on Manager Experience
When the Rating Scale is active:
Managers see a Performance Rating column
Selecting a rating displays the recommended merit increase range
Managers retain flexibility to enter values outside the range if permitted
If no Rating Scale is configured, performance rating fields are hidden from manager views.
Option 2: Merit Matrix
What the Merit Matrix Does
The Merit Matrix supports two- or three-dimensional compensation guidance, providing more granular recommendations based on employee positioning.
The standard two dimensions are:
Performance Rating (rows)
Position in Range (columns)
An optional third dimension can be added using Matrix Segments.
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Understanding Position in Range
An employee’s Position in Range is calculated using either:
Compa Ratio, or
Range Penetration
This is determined by the Performance Comparison Metric selected on the Active Features tab.
Position in Range values determine which column of the matrix applies to an employee.
Matrix Segments (Optional Third Dimension)
If needed, a third dimension can be defined using the Matrix Segment field in the employee import data.
Common examples include:
Country
Division
Business unit
Executive vs non-executive groups
Each Merit Matrix can be associated with one or more Matrix Segments.
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Configuring the Merit Matrix
For each Matrix Segment:
Define the number of Position in Range columns
Specify the range thresholds for each column
Enter minimum and maximum merit increase percentages for each cell
Tabs allow switching between Matrix Segments (e.g., United States, United Kingdom, Italy).
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Performance Ratings Within the Matrix
Performance Ratings appear as rows in the matrix and can be:
Added
Reordered
Removed
Each row must be populated across all Position in Range columns to ensure complete coverage.
Choosing Between Rating Scale and Merit Matrix
Use a Rating Scale if:
You want simple, linear guidance
Position in range should not influence recommendations
Use a Merit Matrix if:
You want to factor both performance and pay positioning
You need differentiated guidance by country, division, or other segments
Only one system can be active at a time, but configurations can be changed between cycles.
Best Practices
Finalize the Performance Rating System before managers begin entering recommendations
Validate Position in Range calculations during testing
Review matrix coverage to ensure no employees fall outside defined ranges
Test manager views to confirm guidance appears as expected
Summary
The Performance Rating System defines how SimplyMerit delivers compensation guidance to managers. Whether using a Rating Scale or a Merit Matrix, proper configuration ensures recommendations align with your compensation philosophy while maintaining flexibility.
If you would like to learn more about how a Merit Matrix helps to drive better pay outcomes, please visit https://morganhr.com/merit-matrix or contact us at hello@morganhr.com.
→ Next : Admins Getting Started Part 7 - Importing Employee and Compensation Data
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