SimplyMerit sends email notifications to administrators and users for a variety of activities. Administrators typically receive notifications related to import/export status. Managers and other users may receive notifications related to invitations, approvals, letters, reminders, and cycle activity.
Managing Who Receives Emails
Email delivery is managed from Configuration → User Control.
- Use the per-user Receive Emails toggle to control routine SimplyMerit email notifications for a specific user.
- Use Pause All Emails Except Invitations/PW Resets to temporarily stop routine SimplyMerit emails while still allowing invitation and password reset emails.
- Use Pause ALL SimplyMerit Emails only when you need to stop every SimplyMerit email for the account, including invitations and password resets.
Invitation and password reset emails may behave differently from routine notification emails depending on the company-wide pause setting.
Email Types You May Receive
This section shows the standard SimplyMerit email notifications and when they occur.
SimplyMerit Support Import Emails
Import Succeeded
Sent when an import completes successfully.
Import Failed
Sent when an import fails.
Invitations and Account Access Emails
Invitation Instructions for User to Create a Password to Access SimplyMerit
Sent to a user who has been invited and needs to set their password to access SimplyMerit.
SSO Invitation Instructions
Sent when the company uses SSO and the user receives SSO-specific invitation instructions.
Approval Workflow Emails
New Request for Approval
Sent when a new approval request is generated and requires action.
Approved, Modified, and Rejected Request Messages
These emails notify recipients of the outcome of an approval request.
Approved Salary (Merit) Request
Sent when a Salary (Merit) request is approved.
Approved Team Bonus Request
Sent when a Team Bonus request is approved.
Approved Team Equity Request
Sent when a Team Equity request is approved.
Modified Team Request
Sent when a submitted request is modified during the approval process.
Rejected with Reason Team Request
Sent when a request is rejected and includes the rejection reason.
Export Emails
Export Completed
Sent when an export finishes (for example, a report or data export).
Letters Emails
Team Adjustment Letters Ready to Download
Sent when team letters are generated and ready to download.
Letters Sent Directly to Employee
Sent when employee letters are generated and sent directly to their email.
Reminders
Reminder Emails
Reminder emails are sent based on configured cycle reminders.
This is the final article in the Admins Getting Started Guide series. Managers may revisit any guide at any time via the SimplyMerit Help panel for ongoing reference.
→ Next: Guide: Admins Getting Started Part 35 - Employee Portal
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