Guide: Managers Getting Started Part 10 - Getting Additional Help and Support

This guide explains how managers can access help resources and contact support while using SimplyMerit.

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Accessing the SimplyMerit Help Panel

The “Need Help?” button located at the bottom of the SimplyMerit screen opens the SimplyMerit Help panel.

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This panel provides quick access to guidance and support resources without leaving the application.

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Contacting Your HR Administrator

If you need additional assistance with SimplyMerit, select the “Contact Support” link at the bottom of the screen.

This will generate an email addressed to your organization’s HR Administrator, who can assist with configuration-specific questions or issues.

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Available Help Resources

The SimplyMerit Help panel includes:

• Frequently Asked Questions (FAQs)

• The Managers Getting Started guide series in the Knowledge Center

• Short video tutorials covering common tasks

Video tutorials may update dynamically based on where a user is within the application.

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What to Expect Going Forward

Managers can continue using the Help panel throughout the compensation cycle to answer questions, troubleshoot issues, and review workflows as needed.

This is the final article in the Managers Getting Started guide series.
For ongoing assistance, please use the SimplyMerit Knowledge Center, the SimplyMerit Help panel, or contact your HR Administrator.

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